Returns should be easy. We couldn’t agree more.

Here’s how the returns process works.

Request a return online

1. Request your Return

Go to order history in my account, select the product you want to return and place a return request

2. box up your Product

wrap and seal your product in their original packaging or call us on
+971 52 612 2670
if you no longer have it

3. Hand over your return

our courier may take 3-5 business days to pick up. They’ll give you an acknowledgement receipt

4. Receive your refund

we’ll check your returns, and credit your refund to your bank account or your original source of payment in 4-15days. if you’ve paid by money you’ll receive a return voucher

Call +971-526122670 to schedule a pick up

1. Call for pickup

Contact our customer care
+971 52 612 2670 to schedule a pickup time & location.Make sure you fill our the return slip first

2. box up your Product

wrap and seal your product in their original packaging
or call us on
+971 52 612 2670
if you no longer have it

3. Hand over your return

our courier may take 3-5 business days to pick up. They’ll give you an acknowledgement receipt

4. Receive your refund

we’ll check your returns, and credit your refund to your bank account or your original source of payment in 4-15days. if you’ve paid by money you’ll receive a return voucher